How to Open a Help Desk Ticket

Category: Knowledgebase

cPanel - Databases

Category: cPanel Control Panel

Everything you'll need to manage databases on your website is in this section: DATABASES Apps in red are of particular importance in the ongoing administration of yourweb hosting. The listed order ...

Why is my website down?

Category: Most Common Questions

Why is my website down? There are many reasons why your website might be down. The following are the most common reasons: Plugin IssueContact your hosting provider. Note: If you are using WordPress®, ...

cPanel - Advanced

Category: cPanel Control Panel

Everything you'll need to manage advanced features on your website is in this section: ADVANCED Apps in red are of particular importance in the ongoing administration of yourweb hosting. The listed...

DNS — How do I update MX records?

Category: Most Common Questions

The Zone Editor feature (cPanel >> Domains >> Zone Editor) allows you to update MX records. You can set the following values using the Zone Editor interface: Priority — Identifies the ser...

Login to cPanel

Category: cPanel Control Panel

In order to login to your hosting account control panel (cPanel) you will need your hosting account username and password issued to you by Archer Data Hosting. Open your web browser and enter your dom...